Went to Maurice Mead after recently moving into the area. Walked in with quite healthy long blonde hair. Had some blonde foils done to cover my roots and add some highlights however was clear about how I cared about the health of my hair and whatever we did it had to be gentle. While blow drying my hair it quickly became apparent that something had gone very wrong. My hair was so dry and fried that they couldn’t even pull a brush through the length of it. The manager came over and said they would work with me to try and fix it. I went once a week and they put treatments in it for 4-5 weeks. I turned up for my designated appointment and it was closed. I had no call or contact from them to advise me my appointment was cancelled and have not heard from them since.
I have since had to cut my hair shorter which I hate thanks to their shocking foils.
The manager was nice however if you love your hair I suggest you dont go to them.
